Privacy Policy

1. Data Protection at a Glance

General Information

The following information provides a simple overview of what happens to your personal data when you visit this website. Personal data is any data by which you can be personally identified. Detailed information on the subject of data protection can be found in our privacy policy listed below this text.

Data Collection on This Website

Who is responsible for data collection on this website?

Data processing on this website is carried out by the website operator. You can find the operator’s contact details in the section “Information on the Responsible Entity” in this privacy policy.

How do we collect your data?

Your data is collected, on the one hand, by you providing it to us. This may include, for example, data you enter into a contact form.

Other data is collected automatically or with your consent when you visit the website by our IT systems. This mainly includes technical data (e.g. internet browser, operating system, or time of page access). This data is collected automatically as soon as you enter this website.

What do we use your data for?

Some of the data is collected to ensure the error-free provision of the website. Other data may be used to analyze your user behavior. If contracts can be concluded or initiated via the website, the transmitted data is also processed for contract offers, orders, or other inquiries.

What rights do you have regarding your data?

You have the right at any time to receive free information about the origin, recipients, and purpose of your stored personal data. You also have the right to request correction or deletion of this data. If you have given consent to data processing, you can revoke this consent at any time for the future. Furthermore, you have the right, under certain circumstances, to request the restriction of the processing of your personal data. You also have the right to lodge a complaint with the competent supervisory authority.

You can contact us at any time regarding this or any other questions on the subject of data protection.

Analytics Tools and Third-Party Tools

When visiting this website, your browsing behavior may be statistically evaluated. This is mainly done using so-called analytics programs.

Detailed information about these analytics programs can be found in the following privacy policy.

2. Hosting and Content Delivery Networks (CDN)

We host the content of our website with the following provider:

Hetzner

The provider is Hetzner Online GmbH, Industriestr. 25, 91710 Gunzenhausen, Germany (hereinafter “Hetzner”).

Details can be found in Hetzner’s privacy policy: https://www.hetzner.com/de/legal/privacy-policy/.

The use of Hetzner is based on Art. 6(1)(f) GDPR. We have a legitimate interest in ensuring the most reliable presentation of our website possible. If consent has been requested, processing is carried out exclusively on the basis of Art. 6(1)(a) GDPR and § 25(1) TDDDG, insofar as the consent includes the storage of cookies or access to information on the user’s device (e.g. device fingerprinting) within the meaning of the TDDDG. Consent can be revoked at any time.

Data Processing Agreement

We have concluded a data processing agreement (DPA) for the use of the above-mentioned service. This is a legally required contract that ensures that the provider processes the personal data of our website visitors only in accordance with our instructions and in compliance with the GDPR.

Cloudflare

We use the service “Cloudflare”. The provider is Cloudflare Inc., 101 Townsend St., San Francisco, CA 94107, USA (hereinafter “Cloudflare”).

Cloudflare offers a globally distributed content delivery network with DNS. Technically, the data transfer between your browser and our website is routed through Cloudflare’s network. This enables Cloudflare to analyze traffic between your browser and our website and to act as a filter between our servers and potentially malicious traffic from the internet. Cloudflare may also use cookies or other technologies to recognize internet users, but only for the purposes described here.

The use of Cloudflare is based on our legitimate interest in providing our online services as error-free and secure as possible (Art. 6(1)(f) GDPR).

Data transfers to the USA are based on the standard contractual clauses of the European Commission. Further information on security and data protection at Cloudflare can be found here: https://www.cloudflare.com/privacypolicy/.

The company is certified under the EU-US Data Privacy Framework (DPF). The DPF is an agreement between the European Union and the USA designed to ensure compliance with European data protection standards for data processing in the USA. Any company certified under the DPF commits to complying with these data protection standards. Further information is available from the provider at the following link: https://www.dataprivacyframework.gov/participant/5666.

Data Processing Agreement

We have concluded a data processing agreement (DPA) for the use of the above-mentioned service. This ensures that Cloudflare processes personal data of our website visitors only in accordance with our instructions and in compliance with the GDPR.

3. General Information and Mandatory Disclosures

Data Protection

The operators of these pages take the protection of your personal data very seriously. We treat your personal data confidentially and in accordance with the statutory data protection regulations and this privacy policy.

When you use this website, various personal data is collected. Personal data is data by which you can be personally identified. This privacy policy explains which data we collect and what we use it for. It also explains how and for what purpose this is done.

Please note that data transmission over the internet (e.g. communication by email) may have security vulnerabilities. Complete protection of data against access by third parties is not possible.

Information on the Responsible Entity

The responsible entity for data processing on this website is:

Questax AG, Bergheimer Straße 147, D-69115 Heidelberg
Questax Experts GmbH, Bergheimer Straße 147, D-69115 Heidelberg
Questax Professionals GmbH, Bergheimer Straße 147, D-69115 Heidelberg
Questax Special Directs GmbH, Bergheimer Straße 147, D-69115 Heidelberg
UniQuest Sales Advisory and Services GmbH, Bergheimer Straße 147, D-69115 Heidelberg
Questax Systems GmbH, Bergheimer Straße 147, D-69115 Heidelberg
Questax 360° Services GmbH, Bergheimer Straße 147, D-69115 Heidelberg
Questax Management GmbH, Bergheimer Straße 147, D-69115 Heidelberg
United Questax GmbH & Co. KGaA, Bergheimer Straße 147, D-69115 Heidelberg

Phone: +49 6221 89017-100
Email: info@questax.com

The responsible entity is the natural or legal person who alone or jointly with others determines the purposes and means of the processing of personal data (e.g. names, email addresses, etc.).

Storage Period

Unless a more specific storage period has been specified within this privacy policy, your personal data will remain with us until the purpose for data processing no longer applies. If you assert a legitimate request for deletion or revoke your consent to data processing, your data will be deleted unless we have other legally permissible reasons for storing your personal data (e.g. retention periods under tax or commercial law); in the latter case, deletion will take place after these reasons no longer apply.

General Information on the Legal Basis for Data Processing on This Website

If you have consented to data processing, we process your personal data on the basis of Art. 6(1)(a) GDPR or Art. 9(2)(a) GDPR if special categories of data are processed pursuant to Art. 9(1) GDPR. In the case of explicit consent to the transfer of personal data to third countries, data processing is also carried out on the basis of Art. 49(1)(a) GDPR. If you have consented to the storage of cookies or access to information on your device (e.g. via device fingerprinting), data processing is additionally based on § 25(1) TDDDG. Consent can be revoked at any time. If your data is required for the performance of a contract or for the implementation of pre-contractual measures, we process your data on the basis of Art. 6(1)(b) GDPR. Furthermore, we process your data if this is necessary to fulfill a legal obligation on the basis of Art. 6(1)(c) GDPR. Data processing may also be based on our legitimate interest pursuant to Art. 6(1)(f) GDPR. The relevant legal bases in each individual case are explained in the following sections of this privacy policy.

Data Protection Officer

We have appointed a data protection officer.

Roland Mons
my-dsb.com UG
Neue Mainzer Straße 6–10
60311 Frankfurt

Phone: +49 69 24 74 532 01
Email: questax@anfrage-datenschutz.com

Notice on Data Transfers to Third Countries Without Adequate Data Protection and Transfers to US Companies Not Certified Under the DPF

We use tools from companies based in third countries that are not considered secure under data protection law, as well as US-based tools whose providers are not certified under the EU-US Data Privacy Framework (DPF). If these tools are active, your personal data may be transferred to and processed in these countries. We point out that an EU-equivalent level of data protection cannot be guaranteed in such third countries.

We note that the USA is generally considered a secure third country with a level of data protection comparable to that of the EU. Data transfers to the USA are therefore permitted if the recipient is certified under the EU-US Data Privacy Framework (DPF) or has appropriate additional safeguards. Information on transfers to third countries, including the data recipients, can be found in this privacy policy.

Recipients of Personal Data

In the course of our business activities, we work with various external parties. In some cases, this also requires the transfer of personal data to these external parties. We only pass on personal data to external parties if this is necessary for the performance of a contract, if we are legally obliged to do so (e.g. disclosure to tax authorities), if we have a legitimate interest pursuant to Art. 6(1)(f) GDPR, or if another legal basis permits the data transfer. When using data processors, we only pass on personal data of our customers on the basis of a valid data processing agreement. In the case of joint processing, a joint processing agreement is concluded.

Revocation of Your Consent to Data Processing

Many data processing operations are only possible with your explicit consent. You can revoke consent that has already been given at any time. The legality of the data processing carried out until the revocation remains unaffected.

Right to Object to Data Collection in Special Cases and to Direct Marketing (Art. 21 GDPR)

IF DATA PROCESSING IS BASED ON ART. 6(1)(E) OR (F) GDPR, YOU HAVE THE RIGHT AT ANY TIME TO OBJECT TO THE PROCESSING OF YOUR PERSONAL DATA FOR REASONS ARISING FROM YOUR PARTICULAR SITUATION; THIS ALSO APPLIES TO PROFILING BASED ON THESE PROVISIONS. THE RESPECTIVE LEGAL BASIS ON WHICH PROCESSING IS BASED CAN BE FOUND IN THIS PRIVACY POLICY. IF YOU OBJECT, WE WILL NO LONGER PROCESS YOUR PERSONAL DATA UNLESS WE CAN DEMONSTRATE COMPELLING LEGITIMATE GROUNDS FOR THE PROCESSING THAT OVERRIDE YOUR INTERESTS, RIGHTS, AND FREEDOMS, OR THE PROCESSING SERVES THE ESTABLISHMENT, EXERCISE, OR DEFENSE OF LEGAL CLAIMS (OBJECTION PURSUANT TO ART. 21(1) GDPR).

IF YOUR PERSONAL DATA IS PROCESSED FOR THE PURPOSE OF DIRECT MARKETING, YOU HAVE THE RIGHT TO OBJECT AT ANY TIME TO THE PROCESSING OF PERSONAL DATA CONCERNING YOU FOR SUCH MARKETING PURPOSES; THIS ALSO APPLIES TO PROFILING INSOFAR AS IT IS RELATED TO SUCH DIRECT MARKETING. IF YOU OBJECT, YOUR PERSONAL DATA WILL NO LONGER BE USED FOR DIRECT MARKETING PURPOSES (OBJECTION PURSUANT TO ART. 21(2) GDPR).

Right to Lodge a Complaint with the Competent Supervisory Authority

In the event of violations of the GDPR, data subjects have the right to lodge a complaint with a supervisory authority, in particular in the member state of their habitual residence, place of work, or place of the alleged infringement. This right exists without prejudice to other administrative or judicial remedies.

Right to Data Portability

You have the right to receive data that we process automatically on the basis of your consent or in fulfillment of a contract, in a commonly used, machine-readable format, and to have it transmitted to you or to a third party. If you request the direct transfer of data to another controller, this will only be done where technically feasible.

Access, Rectification, and Deletion

Within the framework of applicable legal provisions, you have the right at any time to free information about your stored personal data, its origin and recipients, and the purpose of data processing, as well as, if applicable, a right to rectification or deletion of this data. You can contact us at any time regarding this or other questions relating to personal data.

Right to Restriction of Processing

You have the right to request the restriction of the processing of your personal data. You can contact us at any time to do so. The right to restriction of processing exists in the following cases:

  • If you dispute the accuracy of your personal data stored by us, we usually need time to verify this. During the verification period, you have the right to request the restriction of the processing of your personal data.
  • If the processing of your personal data was/is unlawful, you can request restriction of processing instead of deletion.
  • If we no longer need your personal data, but you need it for the establishment, exercise, or defense of legal claims, you have the right to request restriction of processing instead of deletion.
  • If you have lodged an objection pursuant to Art. 21(1) GDPR, a balancing of your interests and ours must be carried out. As long as it has not yet been determined whose interests prevail, you have the right to request restriction of the processing of your personal data.

If the processing of your personal data has been restricted, such data may – apart from storage – only be processed with your consent or for the establishment, exercise, or defense of legal claims, or to protect the rights of another natural or legal person, or for reasons of important public interest of the European Union or a member state.

SSL or TLS Encryption

This site uses SSL or TLS encryption for security reasons and to protect the transmission of confidential content, such as orders or inquiries that you send to us as the site operator. You can recognize an encrypted connection by the change in the browser’s address line from “http://” to “https://” and by the lock symbol in your browser bar.

If SSL or TLS encryption is activated, the data you transmit to us cannot be read by third parties.

4. Data Collection on This Website

Cookies

Our website uses so-called “cookies”. Cookies are small data packages and do not cause any damage to your device. They are either stored temporarily for the duration of a session (session cookies) or permanently (persistent cookies) on your device. Session cookies are automatically deleted at the end of your visit. Persistent cookies remain stored on your device until you delete them yourself or they are automatically deleted by your web browser.

Cookies may be set by us (first-party cookies) or by third-party companies (so-called third-party cookies). Third-party cookies enable the integration of certain services provided by third-party companies within websites (e.g. cookies for processing payment services).

Cookies have various functions. Many cookies are technically necessary, as certain website functions would not work without them (e.g. shopping cart function or video display). Other cookies may be used to analyze user behavior or for advertising purposes.

Cookies that are required to carry out electronic communication processes, to provide certain functions you request (e.g. shopping cart function), or to optimize the website (e.g. cookies for measuring web audience) are stored on the basis of Art. 6(1)(f) GDPR, unless another legal basis is specified. The website operator has a legitimate interest in storing necessary cookies to ensure the technically error-free and optimized provision of its services. If consent to the storage of cookies and comparable recognition technologies has been requested, processing is carried out exclusively on the basis of this consent (Art. 6(1)(a) GDPR and § 25(1) TDDDG); consent can be revoked at any time.

You can configure your browser to inform you about the setting of cookies and allow cookies only in individual cases, exclude the acceptance of cookies for certain cases or in general, and activate the automatic deletion of cookies when closing the browser. Disabling cookies may limit the functionality of this website.

You can find out which cookies and services are used on this website in this privacy policy.

Consent with Complianz

Our website uses the consent technology of Complianz to obtain your consent to the storage of certain cookies on your device or the use of certain technologies and to document this in compliance with data protection regulations. The provider of this technology is Complianz B.V., Kalmarweg 14-5, 9723 JG Groningen, Netherlands (hereinafter “Complianz”).

Complianz is hosted on our servers, so no connection is established to Complianz servers. Complianz stores a cookie in your browser to assign the consents granted or their revocation to you. The data collected in this way is stored until you request deletion, delete the Complianz cookie yourself, or the purpose for data storage no longer applies. Mandatory statutory retention obligations remain unaffected.

The use of Complianz is to obtain the legally required consents for the use of cookies. The legal basis for this is Art. 6(1)(c) GDPR.

Contact Form

If you send us inquiries via the contact form, your details from the inquiry form, including the contact details you provide there, will be stored by us for the purpose of processing the inquiry and in case of follow-up questions. We do not pass on this data without your consent.

The processing of this data is based on Art. 6(1)(b) GDPR if your inquiry is related to the fulfillment of a contract or is necessary for pre-contractual measures. In all other cases, processing is based on our legitimate interest in the effective handling of inquiries addressed to us (Art. 6(1)(f) GDPR) or on your consent (Art. 6(1)(a) GDPR), if this has been requested; consent can be revoked at any time.

The data you enter in the contact form remains with us until you request deletion, revoke your consent to storage, or the purpose for data storage no longer applies (e.g. after your inquiry has been processed). Mandatory statutory provisions – in particular retention periods – remain unaffected.

Inquiries by Email, Phone, or Fax

If you contact us by email, phone, or fax, your inquiry, including all resulting personal data (name, inquiry), will be stored and processed by us for the purpose of handling your request. We do not pass on this data without your consent.

The processing of this data is based on Art. 6(1)(b) GDPR if your inquiry is related to the fulfillment of a contract or is necessary for pre-contractual measures. In all other cases, processing is based on our legitimate interest in the effective handling of inquiries addressed to us (Art. 6(1)(f) GDPR) or on your consent (Art. 6(1)(a) GDPR), if this has been requested; consent can be revoked at any time.

The data sent to us via contact inquiries remains with us until you request deletion, revoke your consent to storage, or the purpose for data storage no longer applies (e.g. after your request has been fully processed). Mandatory statutory provisions – in particular statutory retention periods – remain unaffected.

5. Plugins and Tools

Google Fonts (Local Hosting)

This site uses Google Fonts for the uniform display of fonts. The Google Fonts are installed locally. No connection to Google servers is established.

Further information on Google Fonts can be found at https://developers.google.com/fonts/faq and in Google’s privacy policy: https://policies.google.com/privacy.

Google reCAPTCHA

We use Google reCAPTCHA on this website. The provider is Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland.

reCAPTCHA is used to protect our website from abusive automated spying, spam, and other attacks. Its use is necessary because alternative protection mechanisms are not sufficiently reliable and would otherwise result in significant misuse of contact forms.

For this purpose, reCAPTCHA analyzes the behavior of website visitors based on various characteristics (e.g. IP address, length of stay, interactions). This analysis begins automatically when the website is accessed. The data collected is transmitted to Google.

The use of reCAPTCHA is based on Art. 6(1)(f) GDPR. Our legitimate interest lies in protecting our website, systems, and communication from automated attacks and spam.

The transfer of personal data to the USA cannot be ruled out. Google is certified under the EU-US Data Privacy Framework (DPF). Further information can be found at: https://www.dataprivacyframework.gov/participant/5780.

Further information on data protection at Google can be found at: https://policies.google.com/privacy.

Wordfence

We use the Wordfence security plugin on this website. The provider is Defiant Inc., 800 5th Ave Ste 4100, Seattle, WA 98104, USA (hereinafter “Wordfence”).

Wordfence is used to protect our website from unauthorized access or malicious cyberattacks. For this purpose, our website establishes a permanent connection to Wordfence servers so that security-relevant access can be analyzed and blocked if necessary. In particular, IP addresses may be processed.

The use of Wordfence is based on Art. 6(1)(f) GDPR. The website operator has a legitimate interest in providing the most effective protection possible against cyberattacks. If consent has been requested, processing is additionally based on Art. 6(1)(a) GDPR and § 25(1) TDDDG; consent can be revoked at any time.

The transfer of personal data to the USA cannot be ruled out. Data transfers are based on the standard contractual clauses (SCCs) of the European Commission. Further information can be found at: https://www.wordfence.com/help/general-data-protection-regulation/.

Data Processing Agreement

The processing of personal data is carried out on the basis of a data processing agreement pursuant to Art. 28 GDPR in the form of a Data Processing Addendum (DPA) provided by Wordfence. This forms part of the terms of use and is deemed agreed upon by using the service.

SolidWP

We have integrated SolidWP on this website. The provider is iThemes Media LLC, 1720 South Kelly Avenue, Edmond, OK 73013, USA (hereinafter “SolidWP”).

SolidWP is used to protect our website from unauthorized access or malicious cyberattacks. For this purpose, SolidWP collects, among other things, your IP address, the time and source of login attempts, and log data (e.g. the browser used). SolidWP is installed locally on our servers.

SolidWP transmits IP addresses of recurring attackers to a central SolidWP database in the USA (Network Brute Force Protection) to prevent such attacks in the future.

The use of SolidWP is based on Art. 6(1)(f) GDPR. The website operator has a legitimate interest in providing the most effective protection possible against cyberattacks. If consent has been requested, processing is carried out exclusively on the basis of Art. 6(1)(a) GDPR and § 25(1) TDDDG; consent can be revoked at any time.

Inclusion in the Applicant Pool

If we are unable to offer you a position, there may be the option to include you in our applicant pool. In the event of inclusion, all documents and information from your application will be transferred to the applicant pool in order to contact you if suitable vacancies arise.

Inclusion in the applicant pool is based exclusively on your explicit consent (Art. 6(1)(a) GDPR). Providing consent is voluntary and is not related to the ongoing application process. Consent can be revoked at any time. In this case, the data will be irrevocably deleted from the applicant pool unless statutory retention obligations apply.

Data from the applicant pool will be irrevocably deleted no later than two years after consent has been given.

Your Rights

You have the following rights with regard to your personal data:

  • Right of access,
  • Right to rectification or deletion,
  • Right to restriction of processing,
  • Right to object to processing,
  • Right to data portability.

You also have the right to lodge a complaint with a data protection supervisory authority regarding the processing of your personal data by us.

Objection or Revocation of the Processing of Your Data

If you have given consent to the processing of your data, you may revoke this consent at any time. Such revocation affects the permissibility of processing your personal data after it has been declared to us.

If we base the processing of your personal data on a balancing of interests, you may object to the processing. This applies in particular if the processing is not necessary for the fulfillment of a contract with you, as described in the following sections.

When exercising such an objection, we ask you to explain the reasons why we should not process your personal data as carried out by us. In the event of your justified objection, we will examine the situation and either stop or adjust the data processing or demonstrate our compelling legitimate grounds for continuing the processing.

You may, of course, object at any time to the processing of your personal data for advertising and data analysis purposes. You can inform us of your objection using the following contact details:

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